Help Center

Delivery Options & Rates

• • In-store Pickup at Sydney Store
    Select “Pickup” during checkout to have your order held at our English department information counter after it is completed. You will receive an email from us when your order is ready for collection, and we will hold your order for up to 14 days.
  • Normal Shipment via Australia Post: Regular Post with tracking for deliveries within Australia
  • Express Shipment via Australia Post: Express Post with tracking for deliveries within Australia
    
     

    Normal Shipment	Standard Postage	Express postage
    Under $99	$10	$15
    $99 and Over	Free	$5

    
    

Please Note: As orders will be sent via Australia Post, the addressee will need to be present to sign for deliveries as proof of acceptance.

If you would prefer for your parcels to be left in a safe place, please add a ‘Parcel Leave’ remark when prompted during your order checkout.

Regular Parcel Delivery Times

The estimated delivery times within Australia are as follows:

For more information on deliveries, please visit the Australia Post website.

Tracking Your Order

The tracking number will be given via e-mail upon dispatch so that you can go online and check the delivery status.