{"product_id":"9780367361174","title":"Assessment and Accountability in Reference Work (Routledge Library Editions: Library and Information Science)","description":"\u003cp\u003eThis book, first published in 1992, explores the issue of library assessment methods and the impact of accountability on the delivery of reference services. It analyses a wealth of assessment methods that librarians use to collect data and create standards that are practical and useful in accounting for reference services.\u003c\/p\u003e","brand":"Routledge","offers":[{"title":"Default Title","offer_id":49823389450488,"sku":"00000_00000_00000_00000","price":101.81,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0789\/8208\/6904\/files\/9780367361174-1.jpg?v=1783589724","url":"https:\/\/kinokuniya.com.au\/ja\/products\/9780367361174","provider":"Books Kinokuniya Australia","version":"1.0","type":"link"}