{"product_id":"9781906124915","title":"The Human Touch : Personal skills for professional success","description":"\u003cp\u003eStrong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving.\u003c\/p\u003e","brand":"BCS, The Chartered Institute for IT","offers":[{"title":"Default Title","offer_id":49744760570104,"sku":"00000_00000_00000_00000","price":76.35,"currency_code":"AUD","in_stock":true}],"url":"https:\/\/kinokuniya.com.au\/ja\/products\/9781906124915","provider":"Books Kinokuniya Australia","version":"1.0","type":"link"}