{"product_id":"9781032178417","title":"Applying Lean in Health and Social Care Services : Improving Quality and the Patient Experience at NHS Highland","description":"\u003cp\u003eThis book systematically describes how NHS Highland uses Lean principles and mindsets to improve safety, quality, access, and morale while reducing costs, and increasing capacity.\u003c\/p\u003e","brand":"Productivity Press","offers":[{"title":"Default Title","offer_id":49645190152440,"sku":"00000_00000_00000_00000","price":97.89,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0789\/8208\/6904\/files\/9781032178417-1.jpg?v=1783635895","url":"https:\/\/kinokuniya.com.au\/products\/9781032178417","provider":"Books Kinokuniya Australia","version":"1.0","type":"link"}