{"product_id":"9781138248618","title":"Customer Loyalty Programmes and Clubs (2ND)","description":"\u003cp\u003eFor any company, large or small, the most effective protection against competition is long-term customer loyalty. Stephan Butscher's step-by-step guide explains how the key to customer loyalty lies in identifying and offering your customers the right combination of financial and non-financial benefits.\u003c\/p\u003e","brand":"Routledge","offers":[{"title":"Default Title","offer_id":49641841819896,"sku":"00000_00000_00000_00000","price":162.52,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0789\/8208\/6904\/files\/9781138248618-1.jpg?v=1783644687","url":"https:\/\/kinokuniya.com.au\/products\/9781138248618","provider":"Books Kinokuniya Australia","version":"1.0","type":"link"}