{"product_id":"9781400213634","title":"The Customer of the Future : 10 Guiding Principles for Winning Tomorrow's Business","description":"\u003cp\u003eLearn how to adopt ten easy-to-follow customer experience guidelines that integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of buyer perspective, to keep up with the demands of the customer of the future.\u003c\/p\u003e","brand":"HarperCollins Leadership","offers":[{"title":"Default Title","offer_id":49799521108216,"sku":"EB_BM1000_00000_SYDNEY","price":49.99,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0789\/8208\/6904\/files\/9781400213634-1.jpg?v=1783690041","url":"https:\/\/kinokuniya.com.au\/products\/9781400213634","provider":"Books Kinokuniya Australia","version":"1.0","type":"link"}