{"product_id":"9781941049877","title":"Creating Guests for Life: Lessons Learned and Rules to Follow for Improving Service","description":"","brand":"Joshua Tree Publishing","offers":[{"title":"Default Title","offer_id":49787311653112,"sku":"00000_00000_00000_00000","price":33.19,"currency_code":"AUD","in_stock":true}],"url":"https:\/\/kinokuniya.com.au\/products\/9781941049877","provider":"Books Kinokuniya Australia","version":"1.0","type":"link"}