Help Center

International delivery is available to addresses within New Zealand and Japan only.

Delivery fees depend on the weight of the package and the country of destination.

The exact delivery fee will be calculated after entering your address during checkout.

Please note your delivery may also be subject to customs charges, over which we have no control, and which must be borne by you.

If you order an in-stock item marked as "Usually dispatches within 3-5 days" and an out-of-stock item marked "Available for Pre-order" or “Available to order from suppliers” etc, we will send your order to you when the out-of-stock item becomes available.

Delivery charges depend on the weight of the package and the country of destination.

Please note your delivery may also be subject to customs charges, over which we have no control, and which must be borne by you.

Note on Delivery Charge: Delivery charges depend on the weight of the package and the country of destination.

Tracking Your Order

The tracking number will be given via e-mail upon dispatch so that you can go online and check the delivery status.