{"product_id":"9780312369644","title":"Civility Solution : What to Do When People Are Rude","description":"\u003cp\u003eA founder of the Johns Hopkins Civility Project presents dozens of real-world examples and strategic advice on how to conduct oneself when confronted with the rude behavior of others, in a guide that makes recommendations for breaking rude cycles by being both polite and assertive. 40,000 first printing.\u003c\/p\u003e","brand":"St Martin's Press","offers":[{"title":"Default Title","offer_id":49715066601720,"sku":"00000_00000_00000_00000","price":39.14,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0789\/8208\/6904\/files\/9780312369644-1.jpg?v=1783585834","url":"https:\/\/kinokuniya.com.au\/zh\/products\/9780312369644","provider":"Books Kinokuniya Australia","version":"1.0","type":"link"}