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Making Hostile Words Harmless : A Guide to the Power of Positive Speaking for Helping Professionals and Their Clients

Cohen-Posey, Kate
88.02 AUD
Member Price
79.22
English

Product Description

Infused with wisdom and a strong dose of humor, Making Hostile Words Harmless offers therapists and their clients a unique collection of effective exercises and bully-busting responses guaranteed to diffuse difficult exchanges. Filled with helpful tools, the book uses the martial art of Aikido, or the 'way of harmony' to teach the 'verbal arts' of confirming, inquiring, understanding, and evoking.
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A groundbreaking new guide introducing a creative and positive approach for dealing with difficult people Making Hostile Words Harmless creatively offers therapists and their clients a unique collection of effective exercises and bully-busting responses guaranteed to defuse difficult exchanges.

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